Mumbai TCS Employee Secures Gratuity After Labour Office Intervention

A recent incident involving a Mumbai-based employee of Tata Consultancy Services (TCS) has drawn attention to workplace rights and the role of labour authorities in resolving employment disputes. The case became public after the employee approached the Labour Office, alleging that the company declined to release his gratuity.
According to information shared by employee advocacy groups, the individual had completed seven years of service at TCS and claimed he was asked to resign while attending to his father, who was in the intensive care unit. Despite having available leave balance, the resignation was reportedly obtained during this period.
Following the complaint, the Mumbai Labour Office issued a notice to the company, seeking clarity on the conditions under which the resignation took place. Officials reminded the organisation that internal processes must comply with statutory labour guidelines and that coerced resignations could fall under unfair employment practices.
As a result of the intervention, the employee received his full gratuity for the entire tenure of service. The Forum for IT Employees (FITE), which highlighted the case, stated that the development reflects the ability of statutory authorities to review employment decisions such as forced resignations and pending payments.
Labour specialists note that the outcome signals growing awareness among workers regarding available legal remedies. They add that maintaining written records, filing formal complaints when necessary, and seeking assistance from regulatory bodies can help employees pursue fair resolutions in disputes with employers.
The case has also contributed to broader discussions on responsible HR practices and transparency in workplace decision-making, particularly in large organisations.

​